| COURSE DESCRIPTION | |||||
|
College |
College of Administrative & Financial Sciences |
Department |
Business
Administration |
||
| Introduction to
Operations Management |
|||||
| Course Name | Course Code: | MGT311 | |||
| Credit Hours | 3 | Credit Hours | Contact Hours | 3 | |
| Language | Arabic | English | |||
| Track | College Req. | Dep. Req. | Concentration | ||
| Level | Level 3 | Prerequisite | MGT101+STAT101 | ||
| Course Description:
Operations Management is one of the three major functions of business including; Marketing, Operations, and Finance/Accounting. This introductory course introduces the student to Operations Management; how products and services are created and delivered to the customer. Concepts and applications of operations management will be explored in a variety of business sectors. The course aims to familiarize students with the issues and problems confronting the company, especially the operations managers. It will also provide the concepts, insights and tools to deal with these issues for gaining competitive advantages through managing and improving the operational capabilities of the organization. |
|||||
| Course learning outcomes: | |||||
| 1. Demonstrate the concept of operations functions, supply chain strategy and issues required for a new production design (LO 1.1)
2. Exhibit the factors to determine the production and service processes. (LO 1.8) 3. Demonstrate process-flow analysis, process design solutions, operations strategies in the business operation (LO 1.6) 4. Exhibit the knowledge of lean system, quality controls and green systems (LO 1.4) 5. Understand the concept of process selection, forecasting, capacity planning, production forecast methods and schedule operations (LO 1.2 & 1.3) 6. Demonstrate core competencies of organization, Inventory Control System and customer services and cost (LO 1.7) 7. Apply knowledge and skills to optimize production objective of maximizing profits using qualitative and quantitative techniques in related areas of operations management (LO 2.3, 2.5 & 2.8) 8. Exercise critical thinking to analyze and synthesize information for scheduling operations and ERP (LO 2.7) 9. Exhibit effective leadership skills and teamwork capacity in making decisions, re location and layout strategies, taking cognisance of human resources and work methods/job design (LO 3.3 & 3.4) 10. Develop numerical skills needed to analyze complex data of process design, quality management, capacity & scheduling planning to navigate in challenging situations (LO 4.1) 11. Create the capacity to write coherent project about actual operation management case studies (LO 4.5) 12. Implement technological tools in production models like forecasting, lean manufacturing and world class manufacturing (WCM) to enhance the productivity and communication with other persons involving in operation and also to review their contribution to the profit. (LO 4.3) |
| Course Major Topics:
1. The Operations Function 2. Operations and Supply Chain Strategy 3. Process Selection and design 4. Lean Systems 5. Process-Flow Analysis 6. Quality management, Control and Improvement 7. Capacity and Scheduling 8. Supply Chain Management 9. Forecasting and Facilities and Aggregate Planning 10. Scheduling Operations 11. Project Planning and Scheduling 12. Materials Requirement Planning and ERP |
| Learning Resources
· Textbook Schroeder, R. G., M. J. Rungtusanatham & S. M. Goldstein (2017). OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES. New York, NY: McGraw-Hill Education |
| Grading:
Course works (assignments, quizzes, projects, case studies, board discussion): 25% Midterm exam 25% Final Exam 50% |
